Smart business management allows you to increase revenue or reduce process expenses, but without smart tools, this is very difficult to achieve. High data volumes, complex communication, and fragmented accounting hide process bottlenecks, complicate sales and service delivery, and make supply and production more expensive. A smartly designed business management system (BMS, or ERP in English) helps solve all of these issues.

To Develop or to Buy an ERP?

Searching for “business management systems” reveals a wide variety of solutions. Even for an experienced user, it is difficult to decide what fits and what doesn’t; it is hard even to compare several systems, as doing so requires significant time and expertise. To choose a solution effectively, you must first know your own business processes. Clearly describe them—map out the stages and paths of your sales, production, and service delivery. Only by knowing exactly how you work can you find ways to make that work more efficient. The more attention you pay to planning, the higher the efficiency and return on investment you will achieve with a business management system.

In our view, the most effective approach is to custom-build a business management system. This way, the functionality can be tailored to your specific processes, solving existing operational problems and creating a tool that drives efficiency rather than forcing employees to perform useless extra tasks.

When implementing a pre-built solution, you are often forced to adapt your processes to the system. It is important to realize that an off-the-shelf ERP was created to meet the needs of a different client and solve different problems; even if you operate in the same market, you don’t necessarily work identically. You don’t necessarily face the same process issues.

The dedicated team model is ideal for developing business management systems. A dedicated team allows for the assignment of a specific number of specialists to a single project, where they will focus exclusively on that project’s unique challenges. A dedicated team is much more effective at building larger systems because they dive deeper into the business processes and the client’s needs, committing 100% of their working time to one project.

After the initial development phase, there is always a need to improve and adapt the system to new processes. At that point, the dedicated IT team can be scaled down, allowing you to continue working with the core specialists who have been intimately familiar with your project from the start.